All of our offers are subject to conditions and availability
Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £25 per apartment and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.
If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we will match it. Just contact us within 24 hours of making your booking with details of the website.
We will match it under the following conditions:
No Best Guarantee if you book our hotel room through:
You can take advantage of our longer stay rewards to include the following discounts on our best available & last minute deal rates:
Our last minute deals offer you the best rate guaranteed for your last minute reservation with us
Guarantee Policy
A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.
Cancellation Policy & No-Show Deposit
Prior to your stay, we take a pre-authorisation on your credit or debit card for the value of the first night’s stay 24 hours before your arrival. This ensures that, in the event of a no-show, the funds are available. Please note that a pre-authorisation is not a payment; it is held by your bank and will be released upon departure if no incidents occur during your stay. Depending on your bank, this release may take up to 9–10 working days.
If you cancel your reservation after 16:00 GMT on the day prior to arrival, or fail to arrive, a penalty charge equal to the value of the first night’s stay will apply. This no-show deposit is taken 24 hours before your arrival as part of our cancellation policy.
Security Deposit
Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £25 per room and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.
Our Exclusive Member Rates give you a 20% discount off our best available rate. Sign up to our members list today and become a valued member, enjoying a 20% discount off our Best Available Rates.
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Sign up to our members list here
Guarantee Policy
A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.
Cancellation Policy & No-Show Deposit
Prior to your stay, we take a pre-authorisation on your credit or debit card for the value of the first night’s stay 24 hours before your arrival. This ensures that, in the event of a no-show, the funds are available. Please note that a pre-authorisation is not a payment; it is held by your bank and will be released upon departure if no incidents occur during your stay. Depending on your bank, this release may take up to 9–10 working days.
If you cancel your reservation after 16:00 GMT on the day prior to arrival, or fail to arrive, a penalty charge equal to the value of the first night’s stay will apply. This no-show deposit is taken 24 hours before your arrival as part of our cancellation policy.
Security Deposit
Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £25 per room and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.
Our Best Available Rate gives you the flexibility to amend or cancel your booking within our flexible cancellation policy period.
Guarantee Policy
A pre-authorisation of the first night’s value is obtained 24 hours prior to arrival. The pre-authorisation is not a charge and no funds have been debited from your account.
Cancellation Policy & No-Show Deposit
Prior to your stay, we take a pre-authorisation on your credit or debit card for the value of the first night’s stay 24 hours before your arrival. This ensures that, in the event of a no-show, the funds are available. Please note that a pre-authorisation is not a payment; it is held by your bank and will be released upon departure if no incidents occur during your stay. Depending on your bank, this release may take up to 9–10 working days.
If you cancel your reservation after 16:00 GMT on the day prior to arrival, or fail to arrive, a penalty charge equal to the value of the first night’s stay will apply. This no-show deposit is taken 24 hours before your arrival as part of our cancellation policy.
Security Deposit
Our guests are required to provide a pre-authorisation on a credit or debit card upon arrival. The pre-authorisation amount is £25 per room and is to cover any extras or incidents that may occur whilst you are staying with us. Please note that a pre-authorisation is not a payment and is held by your bank and will be released to you upon departure if no incidences occur whilst you stay with us. Depending on your bank, the pre-authorisation may take up to 9-10 working days to be released.
Which cards are accepted? We accept American Express, VISA, Master, and Maestro
We no longer issue proformas for phone payments. Instead, we use the ‘Pay by Link’ system. Guests who wish to pay before arrival must request this at least 10 days in advance.
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The Edinburgh Collection Who are we? Learn more about us and our values.