Accessibility at The Old Waverley Hotel

Due to the location, age and characteristics of the property sadly access can be challenging to those who have limited mobility. 

The hotel is a listed building and as a result, we do not have lift access from the entrance which is at street level. Therefore guests are required to climb 27 steps to access the reception which is located on the first floor. Lift access is then available to every floor above. If you require assistance with your luggage then please locate the bell at the stairs to call for a porter.

Please contact us if you have any questions or concerns.

Contact Us

how can we help?

T: +44 (0)131 556 4648 I +44 (0)131 560 2063
E: info@oldwaverley.co.uk

43 Princes Street, Edinburgh, EH2 2BY

Accessible Edinburgh

Edinburgh is amongst the world’s most beautiful cities, and we want all our visitors – no matter your age or ability – to be able to enjoy it and engage with our history, heritage and culture.

Getting Around

Travel can be challenging for everyone, but if you have any kind of disability or travelling with young children or elderly travellers, you may be worried about getting the assistance you need.

Edinburgh Airport

Edinburgh Airport is committed to providing all its passengers with excellent customer service and a seamless journey. If you require special assistance when travelling, this page will give you more information about what is available at Edinburgh Airport.

Trams, trains, taxis & buses

All Lothian buses in Edinburgh are easy to access and across their 70 services they provide: Low entrances that can “kneel” to kerb height or shallower access where possible, Retractable boarding ramps for wheelchair access, Completely flat areas on the lower deck (no internal steps to worry about), High visibility handrails, A dedicated wheelchair space & More than 50% of journeys are now on buses with a specific buggy space.

Drivers are also specially trained to help you enjoy the full benefit of their buses. You can find out more here.

Other bus and tram services in Edinburgh also offer easy access and you may wish to check these sites out when you are planning your visit: Stagecoach (for Jet 747)  |  Citylink (for Citylink Air)Edinburgh Trams  |   ScotRail

Parking

There are 90 disabled person’s parking places in Edinburgh, which are always marked in light blue. Take a look at City of Edinburgh Council’s map to find parking close to you

Taxis

To travel further across the city, the entire fleets of Edinburgh’s two main black cab firms are wheelchair accessible, with over 900 taxis between them. Taxis can enter most places in Edinburgh, including the Castle Esplanade (though for events such as the Royal Edinburgh Tattoo it’s important you let the relevant event team know beforehand, contact details for whom can be found on event websites).

For more information and advice, contact City Cabs (+44 (0)131 228 1211) or Central Taxis (+44 (0)131 229 2468).

Accessible Attractions & Activities in Edinburgh

Edinburgh is amongst the world’s most beautiful cities, and we want all our visitors – no matter your age or ability – to be able to enjoy it and engage with our history, heritage and culture.

Edinburgh Castle

Although the castle is set up on a high mound, it has been made entirely accessible. There is Blue Badge parking on The Esplanade which has to be pre-booked by telephone. A mobility vehicle will take you right up to the castle doors and back. There are some parts of the castle that may be challenging for people in a wheelchair because of the cobbles so you may need to allow plenty of time to conquer these. Seniors get a discounted entrance fee, and carers for disabled people are given free admittance.

Accessible Features:

  • Wheelchair Hire (book in advance)
  • Accessible toilets
  • Audio and braille guides
  • Ramps
  • Mobility vehicle

Visit the Edinburgh Castle website for accessibility information and contact numbers.

Palace of Holyroodhouse

The Palace and Gallery are mostly accessible for wheelchair users, with ramps and wheelchair accessible lifts. As this is likely to be a full day of exploring, those who may struggle to be on their feet for that long may hire a wheelchair, although respite seating is available. The palace is a 15-minute walk from Waverly train station, you can take a bus from Waverly Bridge. Disabled parking is available outside the palace, however, these are limited.

Accessible Features:

  • Wheelchair Hire (book in advance)
  • Accessible toilets
  • Audio and braille guides
  • Lift access
  • Ramps

Visit the Royal Collection Trust website for accessibility information and contact numbers.

The Scotch Whisky Experience

The attraction is accessible all the way through the tour.

Accessible Features:

  • Wheelchair Hire (book in advance)
  • Accessible toilets
  • Audio and braille guides
  • Lift access
  • Ramps

Learn more about accessibility at The Scotch Whisky Experience from their Accessibility Guide.

Festival Theatre

The stalls are accessible by wheelchair and there are eight spaces for wheelchairs with adjacent seats for companions. There are parking spaces for people with accessible requirements and the theatre offers a drop-off and pick up service which you will need to book in advance. There are also bus stops for Lothian buses on the street outside.

Accessible Features:

  • Wheelchair Hire (book in advance)
  • Accessible toilets
  • Lift access
  • Headsets for visually impaired
  • Personal hearing loop for hard of hearing
  • Ramps

Learn more about the Festival Theatre and its accessibility on their website.

The Royal Yacht Britannia

It is now a popular tourist attraction and there has been every effort made to ensure it is accessible. It is located behind Ocean Terminal Shopping Centre which has free parking with dedicated disabled parking spaces and accessible lifts. All five decks of the yacht are accessible by a central lift and there are ramps throughout. There are several respite seating areas and you can hire a wheelchair.

Accessible Features:

  • Wheelchair Hire (book in advance)
  • Accessible toilets
  • Lift access
  • Audio handset or printed tour
  • Ramps
  • Dementia friends trained staff